1. Introduction Welcome to Sophia Lawn. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the personal data you provide when visiting our website and using our services.
By accessing and using our website, you agree to the collection and use of your personal data in accordance with this policy.
2. Information We Collect We collect personal information to provide you with the best possible experience while using our services. The types of information we may collect include:
- Personal Information: This includes your name, email address, phone number, and billing address.
- Payment Information: We may collect payment details, but all payments are processed securely through third-party providers.
- Usage Data: We may collect information on how you interact with our website, such as IP addresses, browser type, and time spent on our site.
3. How We Use Your Information We use the collected information for the following purposes:
- To provide and improve our services ( Garden Bed Creation, Lawn Maintenance, etc.).
- To process transactions and manage payments.
- To respond to inquiries and provide customer support.
- To personalize your experience and send relevant marketing communications (with your consent).
- To monitor the performance and functionality of our website.
4. Sharing Your Information We will not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
- To facilitate services ( payment processors).
- To comply with legal obligations or protect our rights.
- To improve website functionality, through the use of trusted service providers.
5. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website.
6. Opt-Out and Marketing Communications You can opt-out of receiving marketing communications at any time. If you no longer wish to receive marketing emails from us:
- Follow the “unsubscribe” link in any email you receive.
- Contact us directly at [email protected]with the subject line “Unsubscribe” to have your details removed from our marketing list.
7. Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
8. Your Rights Depending on your location, you may have certain rights regarding your personal information, such as the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing activities.
- Withdraw your consent to data processing (where applicable).
To exercise any of these rights, please contact us at [email protected]
9. International Data Transfers As Sophia Lawn operates worldwide, your information may be transferred and stored in countries outside of your jurisdiction. By using our website and services, you consent to the transfer of your data to such locations.
10. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the revised version on our website with the new effective date.
11. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:[email protected]